RETURN & REFUND POLICY

Last updated: May 16, 2026

At Bazarapagne, we are committed to providing you with high-quality products. However, if you are not satisfied, here is our return policy.

1. Return Policy

Items may be returned within 7 to 12 daysof receipt, provided that:

  • The item must be undamaged
  • In perfect condition

2. Non-refundable items

For health and safety reasons:

  • Worn or damaged items

3. Return Procedure

  1. Contact us on WhatsApp: +228 71081919
  2. Please provide your order number, order date, and your name (or the name of the person who placed the order if it was not you)
  3. Please wait for confirmation
  4. Please send the item to the Bazarapagne store, located near Le Patio restaurant in the OUA complex.

** Return shipping costs are the customer's responsibility (unless we made a mistake)

4. Refunds

After receipt and inspection:

  • Refund within 5 to 10 days
  • Using the original payment method or the preferred payment method.

5. Exchanges

We will only exchange items in the following cases:

  • product defect
  • order error

6. Defective products

If an item is defective:

Please contact us within 48 hours and include supporting photos

Contact: +228 71081919

7. Contact

WhatsApp or call directly: +228 71081919